Privacy Policy

Last Updated: December 2023

1. Introduction

Welcome to Vykuhie.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile barista services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Book our services
  • Register for an account
  • Sign up for our newsletter
  • Contact us for support
  • Participate in promotions or surveys

This information may include:

  • Name and contact information
  • Billing and payment details
  • Event details and preferences
  • Communication preferences

3. How We Use Your Information

We use the collected information for:

  • Providing and improving our services
  • Processing payments and bookings
  • Communicating about your bookings and services
  • Sending marketing communications (with your consent)
  • Analyzing and improving our website performance
  • Complying with legal obligations

4. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data based on:

  • Your consent
  • The need to perform our contract with you
  • Our legitimate business interests
  • Compliance with legal obligations

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection
  • Regular backup procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. These technologies help us understand how you use our website and allow us to remember your preferences.

7. Third-Party Services

We may use third-party service providers to:

  • Process payments
  • Analyze website traffic
  • Send marketing communications
  • Provide customer support

These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. When we no longer need to use your information, we will securely delete or anonymize it.